A company associate and I traveled back again from Punta Cana, DR on flight 1629 from a company excursion last Friday (2/five/sixteen) and after that on to Dallas by using flight 207. The moment arriving again into Dallas and retrieving our baggage, we discovered a robust odor on the suitcases and afterwards around the contents within, the offensive “musty†scent permeated every little thing and on some goods it’s doubtful which the odor may be removed.
To start with, large thanks and shout out towards your Cust Svc rep Laura. She is rather pleasant and was equipped to address my challenge quickly. You should feel pretty fortuitous to possess her as an staff.
We've been so amazing upset with this kind of mis-treatment and poor administration by American Airways and won't ever fly you all over again.
I tried to make reservations for a nearby resort by your Airline Accommodations services just to discover that there were no vacant rooms offered. I had been remaining to hitch the remainder of the displaced passengers to rest inside the airport terminal with a cot which has a blanket and pillow. I'm appalled that during the 21st Century, I needed to encounter this level of humiliation.
I are actually wanting to have a reaction from someone in purchaser service, Marjorie Nir, I had been awarded 2 X $two hundred voucher however the “Click this link †button only usually takes me again for the AA Site.
Undeniably think that which you stated. Your favorite motive seemed to be on the web The best factor to keep in mind of. I say to you, I unquestionably get annoyed simultaneously as folks consider concerns that they plainly usually do not figure out about.
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I have also written about my baggage becoming scraped up and harmed…. I come to feel just as if I am due some compensation, along with a refund of $50 for my journey…. I'm a client Woman, but I do hope anyone contacts me soon concerning this….
RECORD LOCATOR PKWHHY AMERICAN EAGLE Our granddaughter graduated from New Mexico Condition on May possibly 14th. Our system was to fly the next early morning to Phoenix on Flight 5635 We arrived with the airport at four:30 am on Could fifteenth and our flight AT six:15 AM was cancelled as a consequence of not enough communications to the pilot to direct his flight. However, there have been no other flights to Phoenix that working day. So we were given an right away remain in El Paso. We experienced currently turned inside our rental auto As a result we have been stranded on the hotel for the working day!!. The journey agent rescheduled our flight for the next day May well 16th. We have been investigating our tickets later in the working day and realized anything was Incorrect with our tickets so we went again towards the airport and talked into the agent and we only experienced a flight to PHOENIX. No flight were scheduled to Puerto Vallarta on that working day!!! If we experienced not checked with the agent we would have been layed over in Phoenix for another working day. We experienced also upgraded our seats so we dropped more than $200 in expenses.
My husband And that i had been booked for honeymoon to NYC on Nov 9, 2015. History locator: VDEURG. About the working day we were being to depart, Our flight #4378 was cancelled on account of no crew. We had been booked for later on flight #5738, costing us a 50 % day of holiday. The 2nd flight was then cancelled as a consequence of routine maintenance challenge. Quite a few choices were being offered but nothing at all that could get us to NYC n the ninth. We had garanteed reservations at Hampton Inn, Instances Sq. at $317 an evening which were non-refundable as it was lower than 24 several hours. We ere made available a flight to Dallas that may get us from Pensacola late but provided that we drove one hour away to Fort Walton Seaside airport. We took it, obtained in late and left just after four several hours slumber the following day. That Price us an additional $177.00 in lodge costs. My partner’s luggage under no circumstances arrived in Dallas as we were promised it would- mine took above one hour to seek out since it was not over the carousel with the remainder of the flights baggage, We obtained into NYC each day soon after our honeymoon was to start out, with loads of pressure and cost.
When there was about a half hour to land I noticed the flight attendant who saw us be guided to seat there, Mrs Fatima, she remenbered in a similar minute and I contact him and she or he recurring that we really must be there. In this moment he explained “make sure you, don´t worry, I´m not fearful anymore, therefore you shouldn´t be concerned anymoreâ€.
I uncover it terrible to own my baggage go lacking in Miami on both equally leaving and returning flights. I expect to generally be contacted promptly on how we can easily arrive at an agreement relating to this. I are like this going to be executing a stick to up.
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I paid a further $20 for just a seat with far more space. You put me in the seat beside a very huge gentleman who took more than 50 % of my seat.